Tuesday, August 26, 2008

Customer Service

So, Customer serive finally responded to my message from last week, giving me a number to call regarding my package.

I sent back a message saying they could send me the easy button and that would make me feel better, along with a quite comical response-story. After I sent it, I went back to jot down the numbers that the man had given me to call, only to realize the one was the number that I had already been calling, which he had labled, from outside Chile. The within Chile number was a 800 number.

Are you thinking what I am thinking? Some guy from India probably responded to my question...which means I probably wasted my time writing a comical response about sending the easy button when he probably doesn´t even know what the hell an easy button is! How sad is that. :( I was thinking, at least I could give some call center employee something to laugh about (since I know how call center life is)...oh well...I tried...who knows, maybe they can still send me an easy button.

1 comment:

Tiffany said...

My parents sent two packages while I was in Ghana for three months . . . and I never got either one. My mom says she hopes those thieves at the Obuasi post office enjoyed the books, balloons, and pin-the-tail-on-the-donkey games she sent for the poor deprived orphan kids!!
We're starting up fall activities and I'm sad you won't be here to help! You were one of the best-liked guides I've found in years!!
Hang in there and keep telling yourself it's a once-in-a-lifetime experience you're having there!!